Class & Event Registration Refund Policy

Applies to all payment of registrations for classes, and special events both online and in person.

Refunds for classes and events will be given if you choose to cancel your enrolment in a class or event within an appropriate time frame. All cancellations will be subject to an admin fee of $30 which will be deducted from the refunded amount. Cancellation and admin fees will be applied as follows, without exception:

  • One (1) month prior to start date – a full refund will given and the $30 admin fee applied.
  • Two (2) weeks prior to start date – a 50% refund will be given and the $30 admin fee applied.
  • Two (2) days prior to start date – non-refundable, 100% of the registration fee is forfeited.

Special Events, like trials for example, may have unique refund policies. Should this be the case, all refund policies will be listed in the event details should they differ from the above listed policies. Please can read them prior to registration.

Online Shop/Store Purchase Return & Refund Policy

Applies to products purchased in our online store – including equipment, clothing, dog toys etc.

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info[@]allaboutdogs.ca with details of the product and the defect.

You can send the item you consider defective to:
All About Dogs
47 Gurney Cres.,
Toronto, ON
M6B 1S9

416-787-3647

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.