Refund Policy

Class & Event Registration Refund Policy

Applies to all payment of registrations for classes, and special events both online and in person.

Refunds for classes and events will be granted should you choose to cancel your enrollment in a class or event within an appropriate time frame. Requests for cancellations must be made in writing and approved. All cancellations will be subject to an admin fee of $50 which will be deducted from the refunded amount. Cancellation and admin fees will be applied as follows, without exception:

  • One (1) month prior to start date – a full refund will given with a $50 admin fee applied only if request for cancellation has been made at least one month from start of class.
  • 14 days or more to start date – a 50% refund will be given and the $50 admin fee applied only if request for cancellation has been made at least two weeks from start of class.
  • Under 14 days to start date of class – non-refundable, non-transferable.

Once class has begun there are no refunds, and you forfeit the remaining number of classes should you leave class for any reason. The value of the remaining classes can not be transferred to any alternate class or private instruction. If, for any unforeseeable reason the class schedule requires adjustment or a single class is cancelled, the session shall be extended to compensate for the cancelled class. Refunds for any such class,  in whole or in part, will not be given.

Class date & time are subject to change without notice.

Special Events (sanctioned competitive events) may have unique refund policies. Should this be the case, all refund policies will be listed in the event details should they differ from the above listed policies. Please read them prior to registration.

Online Shop/Store Purchase Return & Refund Policy

Applies to products purchased in our online store – including equipment, clothing, dog toys etc.

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info[@]allaboutdogs.ca with details of the product and the defect.

You can send the item you consider defective to:
All About Dogs
47 Gurney Cres.,
Toronto, ON
M6B 1S9

416-787-3647

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.